Skill and Competence Management as a Base of an Integrated Personnel Development (IPD) - A Pilot Project in the Putzmeister, Inc./Germany

The knowledge and the competence of the firm members are substantial success factors in the world-wide competition. For a "Hidden Champion" like the middle-sized manufacturer of Top-Class Concrete Pumps and Plastering Machines, Putzmeister, Inc./Germany, a systematic and anticipating Competence Development System is essential. The article describes a pilot project started in spring 2002 to gain more specific knowledge about the implementation of a strategic computer aided, employee orientated Skill Management System in the Company. The main success factors found are first, an acceptance strategy, which includes the participation of motivated groups of pilots, the integration of the workers council, the support of the management as well as much information and transparency about the objectives and the purpose of the system. Especially a good co-operation with the workers council is from great importance. Finally enough personnel and organizational resources must be given to the project.